Refund policy
Refund Policy
Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you can request a refund within a certain timeframe.
Last updated: January 2026
1. General
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at:
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
2. Damages and Issues
Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, please contact us immediately so we can evaluate the issue and resolve it for you.
3. Exchanges
The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, place a new order for the desired item.
4. European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.
The item must still be:
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unworn or unused
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with tags
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in the original packaging
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accompanied by proof of purchase
5. Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at:
SamFaiz983@gmail.com